Satisfying Customers In The Age Of Instant Gratification
It’s no secret that we live in an extraordinary time! We have virtually everything we need right at our fingertips. We can communicate effortlessly with people halfway around the world using any number of free tools, and each of us has a powerful computer right in our pocket. The technological age has made us far more connected, but it also poses some challenges for businesses. It’s more important than ever to make sure that your customer care is as excellent and efficient as it possibly can be. Competition is fierce and the world is shrinking, so you don’t need to just worry about local rivals- the whole planet is full of competitors who would love to poach some fickle customers away from you. How do you satisfy customers in the age of instant gratification and global competition? Treat Them With Compassion Remember the Golden Rule! If you want to make sure that your customers stay loyal, you have to treat them with compassion and recognize their humanity. These da