Why a Cloud BSS Billing System Is an Absolute-Must for Telcos to Survive?

Reducing costs for increasing the bottom-line of their business has become the primary concern of most telcos operating in the telecom industry. As profits dwindle due to an increase in competition amongst vendors, business owners are trying to do whatever they can to cut costs in one way or another. Off-late OSS/BSS architecture has become the pain point of telecom business. As OSS and BSS systems hit their maximum utilization at different times, they lie underutilized for most of the time. This results in considerable loss for the company, which can be easily prevented by employing cloud-based BSS billing system.  

Need for Better Billing and OSS Solutions

Although traditional billing and OSS solutions have a strong foundation, they are not flexible enough to accommodate modern-day telecom requirements efficiently. Integration of latest tech in the form of NFV (Network Function Virtualization) and SDN (Software-Developed Network) in telecom work process can have remarkable effect on the operations. Some of the benefits of NFV and SDN are listed below:
SDN Benefit:
SDN separates control and data plane, and splits the intelligence of the network from the packet forwarding engine. This allows for complete flexibility and lets a programmer program the network at different points depending on the requirements.
SDN also provides the ability to CSPs to deploy economical white box switches that use independent network OS and further reduce the cost of operation. 
NFV Benefit:
NFV virtualizes the networking environment and allows telcos to increase or decrease resources as per requirement. While using traditional BSS billing system, a telecom vendor has to estimate the demand of services and then bet on his prediction to be right. NFV removes this risk of forecasting (which may incur huge losses if telecom vendor is wrong) and allows telcos to scale exactly as per demand.
SDN and NFV are transforming the way telecom operations take place. When used together with cloud technologies, the new telecom solutions are expected to reduce cost considerably. Some of the advantages of cloud platform in telecom billing solutions are listed below:
1.      Cloud-based billing allows for the resources to be shared on different computer systems. In case one of the sites is down due to natural or unnatural causes, the billing information stored can be recovered.
2.      A cloud based online platform will also provide access to expensive software that can be procured as SaaS. Telecom companies will be able to use cutting-edge BSS and OSS software telecom without incurring heavy costs.
 A good BSS billing system forms the backbone of any telecom billing operation. At, Vcare, we offer state-of-the-art billing and OSS solutions that are tailor-made to meet your unique business requirements.

Comments

  1. In the past, companies used to prioritize customer care, but the approach needs to be changed. The focus should be back on telemarketing outsourcing services, so as to extend the client base and maximize revenue.

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